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Alicia Kurtz is an experienced professional with a strong background in client experience, marketing, and communications. Currently serving as Senior Vice President of Client Experience & Strategy at JLL since May 2018, Alicia focuses on creative problem-solving and enhancing client interactions. Prior roles include Vice President of Client Experience & Strategy at JLL and various leadership positions at FirstPerson, where responsibilities ranged from managing marketing communications to overseeing events. Early career experiences include internships in marketing and public relations with organizations such as the Indianapolis Colts and Goshen Health. Alicia holds a B.A. in Public Relations from Goshen College.