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Brandon Steven Morales Perez is an IT Assistant at Jhpiego since 2021, with extensive experience in technical support roles. Prior positions include Help Desk Support Specialist at EZCORP, providing bilingual support across Central America, Mexico, the United States, and Canada, and Technical Support Specialist at Grupo SCM, handling user support and installation of access points. Additional experience includes technical support for PC and Mac at Tecki, and project analysis at Banco Industrial Guatemala, where responsibilities involved report generation and customer service. Brandon is pursuing a degree in Physics at Universidad Mariano Gálvez, having previously earned a degree in Computer Engineering from the same institution.