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Ali Asgar is an experienced technical support professional with a diverse background in IT roles spanning over 15 years. Currently serving as a Technical Support Officer at Jhpiego since March 2019, responsibilities include resolving hardware and software issues and maintaining inventory databases. Previous experience includes positions as an Information Technology Support Specialist at Ning Solutions, Apple Certified Mac Technician at Apple, IT Field Technician at Uber, and various roles at Verizon Wireless, Chase, Sitel, and GENPACT. Ali holds a Bachelor of Commerce degree from Osmania University and has a strong foundation in customer service and technical troubleshooting.