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Raya Serebriysky possesses extensive experience in customer support and project management roles. Currently serving as a Customer Experience Project and Process Specialist at JFrog since February 2022, previous roles include Community and Customer Care Specialist. Prior to this, Raya worked as a Customer Success Manager at Maya Ben Efraim, where responsibilities included providing exceptional customer support through various channels. Experience at the Ministry of Foreign Affairs of Israel involved serving as an office manager and CSO Assistant, HR Admin, and consular officer. Early career include positions as an Account Manager at Grey Group and Baruch Naeh and Partners, alongside a student internship at the Israeli Security Agency. Educational qualifications comprise an MBA in Management, Marketing, and Advertising, and a Bachelor's in Communication and Media Studies, supplemented by training as an NLP Practitioner.