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Diego Valencia is a Facilities Services Manager and Baggage Operations Manager at JFK International Air Terminal. Diego has also worked as an Operations Supervisor at Terminal 4. Prior to that, Diego was a Control Agent at LATAM Airlines Group, a Passenger Service Agent at DGS, and a Check-in agent at BRIDGES OF AMERICA THE ORLANDO. Diego also has experience as a Sales Service Representative at Modell's Sporting Goods. Diego received their education from the University of Phoenix and City Tech, CUNY.