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Shannon MacArthur has extensive work experience in the field of finance. From 2000 to 2019, they worked at Mauldin & Jenkins, LLC, where they held the position of Partner for almost 20 years. In 2020, Shannon joined Jewish Family & Career Services of Atlanta (JF&CS) as Controller, responsible for financial management. In August 2021, they were promoted to the role of Chief Financial Officer at JF&CS.

Shannon MacArthur completed a Bachelor of Accountancy degree from the University of Mississippi from 1995 to 1998. Shannon later pursued a Master of Accountancy degree at the same university, which they completed from 1998 to 1999.