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Bill Couture started their work experience in 2006 as a Financial Services Manager at People's United Bank, where they managed various aspects of branch operations for 8+ years. In 2013, they worked as a Commercial Credit Analyst at Savings Institute Bank & Trust Company. In 2014, they joined Jewett City Savings Bank as an AVP, Business Loan Officer, where they developed and serviced smaller commercial loans. In 2020, they were promoted to VP, Commercial Loan Officer at the same bank, where they generated and maintained a client base of Commercial Real Estate and Commercial & Industrial customers while managing commercial loan relationships.

Bill Couture completed their education with a Bachelor's of Science in Business Administration, with a focus on Marketing, from Central Connecticut State University. Later, they pursued a Master's in Business Administration with a concentration in Finance from the University of New Haven. Additionally, they obtained the Omega Performance Credit Training certification.