The Marketing and Customer Experience team at JetBlue Airways focuses on enhancing brand engagement and optimizing customer satisfaction across all touchpoints. This team collaborates to develop innovative marketing strategies, manage loyalty programs, and analyze customer feedback to drive personalized experiences, ensuring that every interaction reflects JetBlue’s commitment to exceptional service in the low-cost airline sector.
Aleksandar Ivanov
Product Manager - Ecommerce
Amit Chawla
Director, E-commerce, Personal...
Amy Fowler
Senior Manager, Brand
Angela Gow
Director, Marketing
Ed Wons
Manager, Media & Performance M...
Jayne O'Brien
Head of Marketing & Customer S...
Melissa Pappas
Manager, Brand Advertising
Susie Barth
Manager, Loyalty Program Exper...
Timothy Pearlman
Senior Manager Customer Experi...
William Naylor
Manager, Loyalty Strategy & Pr...