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Sheridan Wood is an accomplished professional with extensive experience in continuous improvement and project management, currently serving as a Senior Analyst at JetBlue since January 2025. Prior to this role, Sheridan held the position of Engagement Manager at ActionIQ from December 2021 to January 2025, focusing on empowering teams to create authentic customer experiences through data-driven solutions. Sheridan also worked at Deloitte as a Technology Consultant from July 2018 to December 2021, engaging with federal government clients and developing innovative strategies. Earlier experience includes roles as a Business Technology Analyst and Academic Tutor at the University of Delaware, alongside internships at RCO Engineering and the Army Evaluation Center, where Sheridan contributed to process improvements and system reliability assessments. Sheridan holds a Mechanical Engineering degree from the University of Delaware.