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Rachel Harfst is a seasoned professional in customer relationship management and account coordination, with current experience as a Flight Management Representative at Jet Aviation since December 2023. Prior to this, Rachel served as a Key Account Manager at Recycle Track Systems, where significant customer relationships were cultivated, leading to improved onboarding processes. Experience includes roles as an Account Manager at Knight Transportation, where communication and safety were prioritized, and as Ritual Chair for Sigma Kappa Sorority, overseeing ceremonial standards for large events. Rachel's background also includes logistics, sustainability initiatives, and positions in hospitality, showcasing a broad skill set in operational efficiency, marketing, and community engagement.