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Fiona Douglas has extensive experience in social services and publishing, currently serving as a Reconnect Pathway Support Officer at Jesuit Social Services since December 2017. Prior to this role, Fiona was a Community Volunteer at Artful Dodgers Studio within Jesuit Social Services from April to November 2017 and worked as an Account Manager at Hardie Grant Publishing from February 2005 to August 2017. Additionally, Fiona volunteered with the Crash through Literacy pilot program at Brotherhood of St Laurence in late 2016 and began a career as an Advertising Executive at Sensis from 1997 to 2001. Academic qualifications include a Bachelor of Youth Work, Social from Victoria University, completed in 2016, alongside a Bachelor of Youth Work, Youth Work from the same institution, completed in 2015.