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Bianca R. is an experienced Implementation Engineer currently working at Jellyfish since October 2024. Prior roles include Manager of Strategic Customer Success - Implementation at HBK - Hottinger Brüel & Kjær, and Enterprise Customer Implementation Manager at Stack Overflow, where Bianca facilitated product demonstrations and training to enhance customer adoption and success. Additional experience includes serving as Implementation Project Manager at ServicePro, Lead Account Implementation Manager at Luxury Presence, Account Executive at Pageant Planet, and Senior Practice Consultant at Progressive Dental LLC. Bianca holds a Bachelor's degree in Health Science from Ithaca College and has completed various educational programs in web development and customer relationship management.