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Srini Rajagopalan has extensive work experience in the automotive industry, with key roles at J.D. Power and General Motors. At J.D. Power, they served as the Managing Director and Head of OEM Customer Success for the US and Canada, where they were responsible for ensuring customer satisfaction and success for OEM clients. Prior to this, they were the Head of Automotive Consulting for the East Coast and Canada, overseeing all consulting activities related to J.D. Power/PIN for those regions. Srini also held the position of Senior Director, Consulting and Analytics at J.D. Power.

Before joining J.D. Power, Srini Rajagopalan worked at General Motors for over a decade. Srini held various managerial positions including Vice President of Planning and Program Management in India, Brand Execution Manager for Chevrolet cars, Global Advanced Planning Manager for Midsize Cars, and Manager of Innovation and Advanced Concepts. Srini also served as the Engineering Group Manager for Vehicle Definition, where they led a team of Engineers and Data Analysts in analyzing customer data to provide valuable insights for the engineering community. Earlier in their career at General Motors, Srini Rajagopalan worked as a Senior Project Engineer.

Srini Rajagopalan earned a Bachelor of Engineering degree in Mechanical Engineering from the Sardar Patel College of Engineering - University of Bombay from 1987 to 1991. Srini then pursued a Master of Science degree in Mechanical Engineering at Temple University from 1991 to 1993. Following that, Srini Rajagopalan completed a Ph.D. in Decision Sciences, Industrial Engineering, and Operations Research at Rensselaer Polytechnic Institute from 1994 to 1998. Finally, they obtained an MBA specializing in Marketing & Strategy from the University of Michigan - Stephen M. Ross School of Business from 2002 to 2007.