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Jay Porter currently serves as the Head of People Operations, Services, and HRIS at JCPenney, focusing on empowering associates through simplification, automation, and digital transformation. With over three decades of experience at Walmart, Jay held several leadership roles, including Vice President of People Operations and Digital Acceleration, where efforts were centered on enhancing the associate experience. Jay led integration initiatives for various acquisitions, such as Massmart and Seiyu, and was involved in global human resources operations, compliance, and process improvements. Jay's early career included training and operational roles, demonstrating a deep commitment to associate engagement and customer service.