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Francis Harker has a diverse work experience spanning two companies. Francis currently holds the position of Head of Engagement - Adult Skills at JBC Skills Training Ltd since October 2023. Prior to this, they worked at Just IT as the Operations Director from June 2016 to April 2023. In this role, they were responsible for various tasks such as project leading for the launch and development of the Digital Skills Bootcamps, ensuring customer satisfaction, and contributing to the overall strategic direction of the company. Before their role as Operations Director, they worked at Just IT Training and Apprenticeships as the Sales and Operations Manager from June 2014 to June 2016, Sales Manager from March 2012 to June 2014, and Team Leader from March 2011 to March 2012. Francis'searlier experience includes working at Just IT as a Senior Consultant from May 2007 to March 2011, and as a Sales Consultant from September 2005 to May 2007.

Francis Harker's education history includes a Level 5 Apprenticeship in Operations/Departmental Manager from Skills Team LTD, which was obtained from 2018 to 2020. Prior to that, Francis obtained a Bachelor's degree in Communication and Media Studies from the University of East London from 1996 to 1999. Additionally, Francis attended Bingley Grammar School from 1990 to 1996, where they earned 3 A levels and 8 GCSEs. Francis also has a certification as an Associate Member from The Institute of Leadership & Management, obtained in 2020.