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Kim J. is an experienced System Engineer at JB Hi-Fi Solutions, with a background in customer service roles including barista, bartender, and waitress at Squires Loft Steakhouse Docklands. Additionally, Kim has served as a Market Researcher for DBM Consultants and worked as an Aftercare Assistant at Strathcona Baptist Girls Grammar School. Kim holds an Associate Degree in Information Technology from RMIT University, a Bachelor of Film and Television from Swinburne University of Technology, and a Victorian Certificate of Education. Proven skills in customer service, team collaboration, and the ability to perform under pressure are complemented by a successful track record in enhancing team performance and developing professional competencies.