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George Yfantis is an experienced professional in the field of operations and application support engineering, currently serving at JATO Dynamics since December 2017. Responsibilities include addressing customer tickets, ensuring timely report dissemination for anomalies, implementing production changes, and monitoring application performance to avert outages. Previous roles span from Helpdesk Administrator at Autotask Corporation to Desktop Support Engineer in a home office setting, where George provided first-line troubleshooting, managed service-level agreements, and developed team documentation. Educationally, George holds a Bachelor of Science in Electrical and Electronics Engineering from the Technological Educational Institute of Thessaly.