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Jay Theado is a seasoned Senior Business Analyst with extensive experience across multiple organizations, currently at James River Insurance Company since February 2022. Previously, Jay held the same title at Daybreak IT Solutions and worked as a Business Analyst at S&P Global Market Intelligence. Jay's career includes a role as Functional Lead/Business Analyst at Signify Health, where responsibilities spanned from application support to project management. Jay also served as a Senior Quality Analyst/Business Analyst at Getloaded, and gained foundational experience as a Business Analyst/Tester at Shaw Systems Associates. Starting at Continental Federal Savings Bank, Jay's nearly 15 years at SunTrust Bank involved various technical support and analyst positions, reinforcing a solid understanding of application design and its impact on performance. Educationally, Jay holds a BBA in Information Systems from James Madison University, obtained between 1981 and 1985.