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Tobias Ortwig is an experienced professional in the customer success sector, currently serving as Teamlead CS Onboarding at jameda since July 2022 and previously holding roles including Team Coordinator and Senior Customer Success Manager. Prior to joining jameda, Tobias worked as a Customer Success Manager at helpcheck, a leading LegalTech company in Germany, from January 2020 to July 2022. Tobias's career began at Smile Autovermietung, where responsibilities included leading the collections and receivables management team from May 2012 to December 2019. Tobias holds a degree in Insurance and Finance from D.A.S. Bezirksdirektion Aachen and completed Abitur at Berufskolleg für Wirtschaft und Verwaltung Herzogenrath.