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Robin Fred has extensive experience in instructional design and training, currently serving as Manager of Enablement at JAGGAER since February 2012. In this role, Robin leads a team focused on enhancing customer success through innovative product understanding. Previous positions at JAGGAER include Principal Trainer, Manager of Onboarding Programs, and Technical Trainer, contributing significantly to product education and certification development. Prior professional experience includes serving as VP-Operations at The Centers for Quality Teaching and Learning, and Project Director at ExplorNet. Robin's early career includes roles in television news production, culminating as Senior News Producer at ABC11 Eyewitness News. Robin holds a BA in Journalism from Texas Tech University.