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Russell Buxcey is a Senior IT Engineer at Jagex, with a career spanning over a decade in various IT roles, beginning as an IT Support Technician and culminating in advanced positions such as Junior Windows Systems Administrator and Senior IT Engineer. Russell's expertise includes 2nd/3rd line support for a vast network of over 100 Windows servers, both physical and virtual, along with proficiency in Microsoft technologies such as Active Directory, Exchange Server 2010, and Microsoft SQL Server. Notable achievements include the introduction of automated solutions, maintaining a structured file permissions framework in Active Directory, and liaising with external support for troubleshooting. Russell has also developed a solid educational background in Computer Science from The Open University and holds a certificate in CCNA from Hertford Regional College.