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Hannah Perez has been working in customer service for over a year. Hannah started as a Shipt Shopper, where they answered customers' questions and addressed problems and complaints. Hannah then moved to JAG Insurance Group, where they are currently a Customer Service Representative for Personal Lines. Hannah is dedicated to providing excellent customer service and ensuring customer satisfaction.

Hannah Perez has a Bachelor of Applied Science in Hospitality Administration/Management from Florida International University and an Associate of Arts in Music Education from Miami Dade College. Hannah also has several certifications from LinkedIn, including Creating and Giving Business Presentations, Developing Your Leadership Philosophy, How to Project Vocal Confidence, Solving Business Problems, Ken Blanchard on Servant Leadership, Transformational Leadership, Communicating to Drive People to Take Action, Critical Thinking for Better Judgment and Decision-Making, Leadership Foundations: Leadership Styles and Models, Communicating with Confidence, and Interpersonal Communication.