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Dorothea Eiben serves as the Senior Director of Enterprise Services at The Jackson Laboratory since January 2011, bringing extensive experience in program and project management, application development, CRM, and customer data management. Prior to this role, Dorothea held the position of IT Director and IT Business Relationship Manager at Genzyme from 1993 to 2010, focusing on similar domains including acquisitions. Earlier in the career, Dorothea worked as an Information Systems Specialist at Digital Equipment Corporation from 1987 to 1993. Academic credentials include a Master of Science in Information Science from Simmons University and a Bachelor of Arts in Comparative Literature and German from Clark University.