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James Rossney is a seasoned IT professional with extensive experience in systems engineering and management. Currently serving as a Sr Systems Engineer 2 at Jackson Hewitt Tax Service Inc. since February 2023, Rossney previously held the position of Senior Customer Solutions Manager at Amazon Web Services from June 2022 to January 2023. Rossney's career includes significant tenure at Jackson Hewitt Tax Service Inc., where roles encompassed Director of Systems Engineering and Operations, IT Operations Manager, and Systems Engineer between 2014 and 2022. Prior experience includes positions such as Systems Architect at PharMerica and Systems Engineer at Nsight Technologies. Early career roles included Senior Server Infrastructure Engineer at PharMerica and Sr Enterprise Server Engineer at Partners in Practice, following foundational experience as Network Planning Analyst II at Sarasota Memorial Hospital. Rossney's educational credentials include studies at the State College of Florida-Manatee-Sarasota from 1994 to 1996.