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Ann Binns has over 20 years of professional experience. Ann began their career in 1998 as Office Manager/Webmaster at Steps 'N Motion Dance Studio. In 2011, they joined Jackrabbit Online Class Management Software, where they held various roles including Senior Product Manager - Class, Product Analyst, Quality Assurance Analyst and Trainer, Education, Training, and Documentation Coordinator and Lead Trainer, and Client Support.

Ann Binns has an education history that includes attending Reinhardt University from 1976 to 1978, where they obtained an A.A. in Liberal Arts. Ann then attended Georgia State University from 1978 to 1980, where they studied Mental Health. In 2014, they attended the Sprott School of Business at Carleton University and obtained an Online Help System Design. Additionally, Ann has obtained several certifications, including Collaborative Meetings, Mapping & Diagramming, Miro Essentials, SQL for NEWBS: Weekender Crash Course, PMC III (Foundation, Focus, Build), Build, PMC Level III, Pragmatic Certified Product Manager (2020), and Better User Stories - Professional from various institutions since 2018.