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Dusty Ellis is a seasoned professional with a strong background in technology and customer success, currently serving as a Technical Product Manager and previously as a Senior Technical Business Analyst at Jack Henry since January 2023. Prior to this role, Dusty was the Director of Customer Success at Smooth Fusion from July 2021 to December 2022 and held various positions at the American Bank of Commerce from March 2015 to July 2021, including AVP, Assistant Director of Information Technology, overseeing network infrastructure, project management, and vendor relations. Dusty's earlier experience includes roles as a Senior Fraud Analyst at CAPROCK Federal Credit Union and Fraud Analyst at City Bank, complemented by a Bachelor of Business Administration from Wayland Baptist University.