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Rhys Smith is an experienced Customer Success Manager at IXOPAY, active since April 2021, specializing in supporting sales through in-depth product demonstrations and customer onboarding strategies. Prior to this role, Rhys served as a NOC Agent at IXOPAY, where monitoring transaction processing and addressing technical issues were key responsibilities. Rhys also contributed to UPS as a Pre-Load team member from June 2017 to October 2020, ensuring effective resolution of issues and maintaining high standards of communication with drivers and customers. Rhys completed education at Quintin Kynaston School between 2012 and 2014.