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Maura Vinall is an accomplished Account Director currently at iwGROUP, specializing in technological change management and driving service excellence through complex AI projects and automation. Previously, Maura held similar roles at Optimity Ltd, adeptly managing large campus accounts and consistently exceeding financial and client satisfaction targets. An extensive background in telecommunications and communications services was established during a tenure at iHub UK, where Maura advanced from Orders and Provisioning Manager to Account Director. Early career experiences include teaching English as a Second Language and managerial roles in various educational and hospitality settings. Maura's academic credentials include a Bachelor's degree from The Open University and certifications in teaching and drama.