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Hanaa Sayed is an experienced professional in the customer service and customer experience sectors, currently serving as the Director of Customer Service at IW EXPRESS since August 2024. Previously, Hanaa held the position of Head Of Customer Experience at mylerz Co from March 2022 to July 2024. Hanaa's extensive career at Aramex spanned 14 years, during which various roles included Transactional Sales Manager, Delivery Solutions Manager, and Customer Service Manager, among others. Hanaa holds a Bachelor's degree in Law from Ain Shams University, earned in August 2004.