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Friedrich Schandalik is a seasoned professional with extensive experience in brand management, customer experience, and digital solutions, currently serving as Brand & Customer Experience Project Manager at Ivoclar since August 2018. Responsibilities at Ivoclar include defining and implementing global IT processes, leading IT-supported enterprise process engineering, and managing business and IT projects, notably as Technical Lead for Pardot and Product Owner for the SAP CDC implementation. Prior experience includes a Principal Consultant role at maihiro – Part of Accenture, leading SAP Sales and Marketing Cloud implementations, and various management positions at Nestlé Nespresso and update software AG, focusing on CRM systems, customer insights, and performance measurement. Friedrich holds a degree from the University of Vienna.