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Mary Kinney is a seasoned professional with extensive experience in managed services and IT support management. Currently serving as Sr. Managed Services Manager and Global Engineering Service Center Manager at iVision since January 2016, Mary directs operations for the Global Engineering Service Center and focuses on enhancing alignment with customer needs and industry standards. Previously at EnPro Industries Inc., from September 2013 to January 2016, Mary established and managed a 24/7 Global Service Desk while leading a technical team. Earlier roles include Network Coordinator Manager at Emory University, where Mary managed network communications for healthcare services, and Systems Manager at both Liberty Mutual Insurance and Safeco Insurance, where responsibilities included IT management and support for multiple locations. Mary holds an educational background from Daytona College.