Customer Relations and Service Team
About
The Customer Relations and Service Team at Iveco is dedicated to fostering strong relationships with clients and ensuring their satisfaction across all phases of vehicle ownership. This team handles customer inquiries, resolves service-related issues, manages after-sales support, and oversees communication strategies to enhance customer experience. Additionally, they play a key role in coordinating service operations, integrating IT solutions for parts and service, and maintaining a customer relationship management (CRM) system to optimize client engagement and support.