Chiara Baccarini has extensive experience in customer experience and digital transformation, currently serving as Head of Customer Experience & Digital Transformation and Head of Dealer Parts Support - Customer Service at Iveco Group. Prior roles include Global Senior Logistic Manager, Supply Chain Manager, and Demand & Supply Manager at Tetra Pak, along with a Junior Buyer position at Ferrari and Brand Assistant at STAEDTLER. Chiara holds a Master in Counseling, Counseling Psychology from AICIS and a Bachelor in Marketing & Economics from Università degli Studi di Modena e Reggio Emilia.
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