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Andriel Meireles is an experienced Helpdesk Analyst Sr. at Ituran Brasil, providing VIP support for directors and executing strategic improvements in service performance. With a progressive career at Ituran Brasil, Andriel has also held positions as Help Desk Analyst Pl. and Jr., focusing on critical request management, software/hardware maintenance, and technician support. Previous roles include technical support at Surf and IT instructor at Cedaspy, where Andriel taught various IT-related modules. A brief stint as a reception attendant at Tess Kitchen was complemented by foundational experiences at Caixa Econômica Federal and Cedaspy, focusing on customer service and technical support. Currently pursuing a degree in Cybersecurity and Information Technology at Ampli, Andriel Meireles demonstrates a solid commitment to professional development in the IT field.