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Jose Ayala has extensive work experience in the IT industry, with roles ranging from Tier 1 Help Desk Support to Cybersecurity Analyst. Their most recent job at ITS, LLC involves providing risk management and assessment of new projects for clients, while working with the Information Systems Security Manager to mitigate risks in the information environment. Prior to this, they worked as a System Administrator- Tier 3 at SAIC and provided support to IT personnel for issues related to Windows OS deployment and imaging, OS configuration, network and website whitelisting and endpoint protection. Working as Field Services Specialist- Tier 1 and Tier 2, they provided hardware and software support to US Air Force and US Space Force personnel stationed at Buckley Air Force Base in Colorado. At Unisys, they worked as a Field Service Technician providing hardware and software support to Air Force personnel. As an IT Support Specialist at Insignia Technology Services, LLC, they provided Tier 2 IT support for a Department of Veteran Affairs regional hospital, and at InteliSecure, they worked as a Triage Analyst, providing analysis and investigation of data events for various client companies to prevent loss of confidential and proprietary information. At Insight Global, they provided Tier 1 Help Desk Support for Department of Homeland Security website.

Jose Ayala received their Associate of Applied Science degree in Computer Information Systems from the Community College of Denver in 2017. In 2019, they began studying at Metropolitan State University of Denver and obtained their Bachelor's degree in Computer and Information Systems Security/Information Assurance in 2021. Additionally, they received three certifications from CompTIA: CompTIA A+ 220-901 220-902 in December 2016, CompTIA Network+ N10-006 in August 2017, and CompTIA Security+ in December 2019.