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Jen Martin is an experienced IT Program Manager at Internet Testing Systems, managing client relationships and program implementations since April 2008. With a strong background in product management at Thomson NETg / Skillsoft, where Jen developed a Product Release Process, and quality assurance at Capstar, expertise in testing and quality improvement is evident. Earlier roles included Level 2 Help Desk Support and Online Community Coordinator, showcasing a diverse skill set in client support, technical documentation, and web development. Formal education includes attendance at Red Lion Area Senior High School from 1981 to 1985.