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Taylor Moran is an accomplished Customer Success Manager with a strong background in client engagement and relationship management. Currently at Iterable since May 2022, Taylor focuses on customer growth, satisfaction, and retention for over 300 accounts, partnering with clients to achieve their business objectives. Previously, Taylor served in similar roles at KnowBe4 and as a Client Advisor at the NeuroLeadership Institute. Earlier experience includes positions as a Social Media Strategist at The Penny Hoarder, where Taylor managed a team and led client interactions, and various marketing roles at Miller Heiman Group and Naylor, LLC. Taylor holds a degree in English from the University of Florida and a Digital Media & Marketing Certificate from Duke University.