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Charles Janczur is a seasoned professional in customer success management with extensive experience across various technology and marketing firms. Currently serving as a Senior Customer Success Manager at Iterable since August 2023, Charles previously held positions such as Enterprise Strategic Client Manager at Meta and Senior Customer Success Manager at Twilio. With a strong background that includes roles at Feefo and e-Insurance Trading Ltd, Charles has demonstrated a commitment to enhancing customer experiences and driving growth through strategic engagement. Charles's educational background includes a Bachelor's Degree in Applied Sports Science from Newcastle University.