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Alex Owens is a seasoned professional in customer success and account management, currently serving as a Senior Customer Success Manager at Iterable since August 2020. Prior experience includes roles as a Customer Success Manager and Sales Executive at AbsenceSoft, where Alex facilitated compliance for absence management professionals and ensured client satisfaction with the software platform. Earlier, Alex held the position of Back Office Manager at 1st Trade, specializing in transactional contracts for non-standard assets, and served as a National Account Manager at Coyote Logistics, focusing on cost-effective logistics solutions. Alex holds a Bachelor of Science degree in Business Administration from Colorado State University, completed in 2017.