Luana Ferreira is an experienced Content Designer with a strong background in UX writing and project management. Currently at Itaú Unibanco since December 2022, Luana previously worked at Creditas and ESCALE, contributing to the creation of clear communication and navigation flows, defining brand voice guidelines, and managing content strategy. Luana began the career as a UX Writer junior at Provi, focusing on transactional communication and collaboration with product design teams. Luana's earlier experience includes project management at Provi and research at Foursales. Educational qualifications include a Bachelor's degree in Design and Visual Communication from Universidade Positivo and a Bootcamp in User Experience Design from Tera.
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