Mark Savery has a diverse work experience, starting from 2001. Mark worked as a Project Manager at Williams-Sonoma, Inc., where they managed the implementation of a new point-of-sale system across all retail locations and back office operations. Mark also handled the negotiation of change needs after the 9/11 terrorist attack.
Mark then joined AAA Northern California, Nevada & Utah as a Senior Project Manager, overseeing the revamp of customer administration systems and implementing a new interactive voice response system to improve customer service.
At Charles Schwab, they worked as a Project Manager for a brief period.
Mark returned to AAA Northern California, Nevada & Utah as a Senior Product Manager, leading the revamp of customer profile information and implementing an interactive voice response system to reduce call waiting times.
At Macy's, Mark served as a Technical Project Manager and later as a Program Manager. In these roles, they managed a $55 million e-commerce portfolio, delivered proof-of-concept for migrating the website to Google Cloud Platform, and implemented a new data aggregator/e-mail assembler capability.
Before joining iTalent Digital as a Senior Project Manager, Mark worked at Bayside Solutions as a Project Manager, where they delivered user-experience upgrades to digital sales channels and managed creative teams.
Overall, Mark Savery has extensive experience in project management, with a focus on implementing digital solutions, improving customer experiences, and delivering successful outcomes for reputable companies such as Macy's and AAA.
Mark Savery attended California State University-Sacramento from 1990 to 1995, where they obtained a Bachelor of Arts (BA) degree in Industrial and Organizational Psychology. In 2018, they also obtained certification as a Scrum Master from the Scrum Alliance.
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