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Anne Kolari is an experienced Service Manager at Istekki Oy since December 2019, with a robust background in continuous service management at Tieto from September 2000 to December 2019, where involvement included various development and maintenance projects in the Telecom sector. Prior to Tieto, Anne worked as an R&D Technician at Nokia from August 1996 to July 2000, contributing to the design and testing of real-time charging software. Anne holds a Bachelor's degree in Computer Science from Pohjois-Savo Polytechnic, Kuopio, obtained between 1992 and 1996.