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Benard Kabungo is a skilled customer service professional with extensive experience in the IT and telecommunications sectors. Currently serving as a Customer Service Advisor at iSON Group Africa since March 2020, Benard effectively assists customers and contributes to service policies for Airtel and Vodacom. Previously, Benard held the positions of Customer Care Executive and Sales Representative at Avic Coastland from May 2018 to May 2020, focusing on client engagement and sales success. Additionally, Benard worked as an Insurance Agent at Trinity Insurance from January 2018 to November 2019. Benard holds an Associate's degree in Human Resources Management and Services from the Institute of Social Work, earned between 2014 and 2017.