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Smitha Jose has a diverse work experience spanning over several years. Smitha started their career in 2006 as a Research Fellow at Avesthagen Ltd, where they worked until 2010. Smitha then joined E. I. Dupont India Ltd as a Research Associate from 2010 to 2011. Following this, they worked as a Graduate Research Associate at Oklahoma State University from 2011 to 2014.

In 2014, Smitha joined ISN and assumed multiple roles throughout their tenure. Smitha started as an Analytics Coordinator from October 2014 to June 2015, followed by an Analytics Specialist role from July 2015 to June 2017. Smitha then became a Supervisor, Data Science from July 2017 to December 2019, and was promoted to Senior Supervisor, Data Science from January 2020 to December 2021.

In 2022, Smitha further advanced their career at ISN by becoming a Senior Group Supervisor, Data Science. Currently, they hold the position of Team Lead, Data Science starting from January 2023.

Smitha Jose completed their Master's degree in Management Information Systems from Oklahoma State University, from 2013 to 2014. In addition to their degree, they have obtained several certifications including Microsoft Certified: Azure Data Fundamentals, Microsoft Certified: Azure AI Fundamentals, Microsoft Certified: Azure Fundamentals, SAS certified advanced programmer for SAS 9, SAS and OSU Data Mining Certificate, Google Analytics Individual Qualification, JMP data exploration certificate, SAS certified Statistical Business Analyst using SAS 9: Regression and modeling, and SAS certified Base programmer for SAS 9.