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Clarissa Hancock is an accomplished product leader with extensive experience in managing and developing growth-oriented products across various sectors. Currently serving as the Head of Product at ISMS.online since May 2024, Clarissa previously held the position of Lead Product Manager at Frontiers, where responsibilities included strategizing and delivering major products, mentoring teams, and driving significant improvements in customer acquisition and satisfaction. Prior experience includes founding even-star Hancock Ceramics and a long tenure at Paragon Customer Communications, where Clarissa built the product function from the ground up, led process optimizations, and managed diverse product portfolios. Clarissa holds a BA Hons in Art Historical Studies, a DIP IT in Information Technology, and a DIP in Digital Media, showcasing a solid educational foundation for a dynamic career in product management.