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Cathy Donald currently serves as a Process Design Analyst at Coastal Community Credit Union since October 2023. Prior to this role, Cathy held various positions at Island Savings, a division of First West Credit Union, including Regional Operations Leader and Senior Manager of Retail Credit, overseeing the Retail Credit Team for the Island Region, ensuring compliance with Credit Policy, and supporting branch lending staff. Additionally, Cathy excelled as a Retail Lending Quality Manager, enhancing the skills of retail lending professionals through mentorship and training. Earlier experience includes serving as Manager of BDO Credit (Underwriting), where Cathy led a centralized underwriting team, and as Branch Manager, Retail, managing overall branch operations.