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Mahmood Ashraf has extensive experience in Salesforce solutions, currently serving as a Salesforce Solutions Specialist at Islamic Relief Worldwide since March 2007, where responsibilities include developing end-to-end Salesforce solutions on Sales Cloud, Service Cloud, and Force.com using APEX, Visualforce, and Lightning components. Previously, Mahmood held the role of Salesforce.com Administrator/Developer, managing over 200 users and generating reports and dashboards to meet business needs. Additionally, experience as a Web Programmer involved developing .NET web systems and maintaining existing applications. Mahmood also worked as a Software Engineer at SDSol Technologies and holds a Master's degree in Networks and Web-Based Systems from the University of Sunderland, as well as a Bachelor's degree in Computer Sciences with a focus on Web Programming/Development from NCCS.