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Hesham Magdi, MBA, currently serves as Smart Solutions Manager at Iskraemeco, where responsibilities include gathering customer requirements and creating comprehensive solution design documents for smart metering projects. Previously held roles at Iskraemeco include Solutions and Projects Delivery Team Leader and System and Solutions Senior Engineer, focusing on solution negotiation, design, and testing. Prior to Iskraemeco, Hesham worked as a System Engineer at Target Telecom, managing PBX systems and light current systems, and as a Maintenance Engineer at JoVi Tronix, diagnosing smartphone issues. Hesham started as an IT Help Desk trainee at Cube, providing PC and network support. Educational qualifications include an MBA from Arab Academy for Science, Technology and Maritime Transport and a Bachelor's degree in Electrical, Electronics and Communications Engineering from Delta University for Science and Technology.