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Silvija Klasić has a diverse work experience in the telecommunications industry. Silvija started their career at Hrvatski Telekom in 2006, where they worked as a Customer Service Agent and later as a Technical Trainer. Silvija then served as the Business Customer Support - Training Group Leader, responsible for coordinating training activities for over 500 employees. From 2012 to 2015, Silvija held the position of Education and Quality Management Expert, managing all forms of education for the company's employees.

In 2015, Silvija joined Iskon Internet d.d. as a Key Account Manager, where they independently handled the entire sales cycle and utilized strong account management skills for customized selling. Silvija then became an ICT Solutions Expert, involved in the coordination and development of new ICT products, including cloud platforms and services such as Office 365 and Enterprise WiFi solutions. Silvija currently holds the position of Head of Key Account Sales Department at Iskon Internet, where they oversee the sales team and manages key client relationships.

Silvija Klasić has a Master's Degree in Political Science and Government from the Faculty of Political Science, University of Zagreb, which they obtained between 2003 and 2010. Silvija completed their High School education at Opća Gimnazija ŠK Krapina from 1999 to 2003. Their primary education was at OŠ August Cesarec, but further details are not provided. Silvija has also obtained additional certifications, including the Train the Trainer LPC from HalPet in 2015 and CONVERSATION 2 from Škola stranih jezika Nova Varšavska in 2009.