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Michael Fox is an experienced project manager currently working at ISB Global since January 2023, previously serving in various roles such as Project Manager and Release Manager at ECi Software Solutions from July 2010 to January 2020. In those roles, responsibilities included negotiating and managing go-to-market activities, communicating release schedules, assisting in documentation, coordinating deployment activities, managing risks, and conducting release readiness reviews. Michael also worked as a QA Analyst, focusing on functional and regression testing for ERP and e-commerce solutions in an Agile environment. Earlier in their career, Michael held the position of Managed Services Agent at Vangent, Inc., where duties included addressing customer faults and assisting in product ordering through the Openreach gateway.